Privacy Policy

Who we are

DW CREATIVE PUBLISHERS is a print book and e-book publishing house delivering book publishing and book marketing services to authors. DW CREATIVE PUBLISHERS is located at 4261 E. University Dr., #30-355, Prosper, TX 75078 and can be contacted at connect@dwcreativepublishers.com or 972-658-0717.

We use information about you (your ‘personal data’) for many reasons, which we will talk about below. We are providing information to you under the UK GDPR, the EU GDPR, and the US CCPA. Information about what to do to if, for example, you want to make a complaint or ask us for your information is at the bottom of this privacy notice.

If you have any questions regarding this Privacy Policy, please contact us through the “Contact Us” link on our corporate website at www.DWCreativePublishers.com, by emailing us at connect@dwcreativepublishers.com, or by writing to us at: DW Creative Publishers, 4261 E. University Dr., #30-355, Prosper, TX 75078.

We have separated our main processes out so that you can read the section most relevant to how you interact with us.

When you visit our website

We run this website and either collect information from you when you contact us via the website, or through cookies. Information about cookies is in our separate cookies notice at www.dwcreativepublishers.com/cookies.

We retain your information as necessary to comply with legal obligations, resolve disputes, meet regulatory requirements, prevent fraud, and abuse, and enforce agreements. We retain personal data for as long as communication is being shared from DW Creative Publishers to you as a visitor to our site, subscriber to our newsletter, or author using our services. DW Creative Publishers uses third-party analytics tools for the sole purpose of understanding our website traffic and visitor interests on our website.

We process your data under our legitimate interests, except where you consent to the use of cookies or other processing details being used.

When we obtain your contact details from third-party sources

When we use third-party sources, we request specific information, such as first and last name, country, email address, phone number, and postal address. We use this information to contact you in relation to our authors’ products and services that we feel will be of interest to you.

We use the lawful basis of legitimate interests to process this personal data and to contact you via your email address for a period of 4 years. You have the option to ask us not to contact you again and you will be added to our Do Not Contact list.

When we contact you in relation to our products and services

We use digital ads and email to contact potential authors and readers. We also obtain some contact information from business cards at events, through word of mouth and via testimonials. Your contact details are logged for internal use.

We use the lawful basis of legitimate interests to process this personal data and to contact you via your email address for a period of 4 years. You have the option to ask us not to contact you again and you will be added to our Do Not Contact list.

If you apply for a job with us

We post open vacancies on our website, on job portal sites, and recruit through internal referrals.

We ask for your resume and may also ask for accompanying information such as your current work status as well as future eligibility to work.

If you are unsuccessful in your application, we retain your resume and any other information you have provided to us for a period of 4 years after which time it is destroyed. If you have applied for a position through a recruiter, then all your information will be held on their candidate database. When you use a different website or recruiting platform different from the DW Creative Publishers website to apply for a job, you should read its privacy notice and ensure that you are happy for them to process your personal data.

We use the lawful bases of legitimate interests and contract to process your personal data included in your job application.

Where we keep your personal data

All data that is received from or sent to our authors comes to our secure SFTP server, which is protected by Access Control Lists. Our email communications are through Office 365 and Mailchimp as our email service provider.

Your rights

You have the following rights over your personal data

1) To be informed about the collection and use of your data

2) To see a copy of your data

3) To have any incorrect data corrected

4) To have data erased, but only if it is no longer needed

5) To ask for it in a portable form, where possible

6) To object to us processing your data

7) To withdraw consent

8) To not be subject to solely automated decision making that has legal or similarly   significant effects.

We will comply with your request within one month (with some limited exceptions) and there is usually no fee required to be paid by you if you submit a request.

If you have concerns or complaints about this privacy policy related to the United Kingdom or the European Union, please contact:  connect@dwcreativepublishers.com.